A Helpful Taxi Fleet Management Guide for your Business

Taxi and PHV service has been always essential to the public. Surely most of us needed a taxi lift once or twice in our lives? According to the latest Taxi and Private Hire Vehicle (PHV) Statistics by the Department of Transport, in 2019, the total licensed taxis and PHVs in England have increased to a staggering 291, 800 which is the highest number since records were started in 2005. This clearly indicates a healthy growth in the taxi industry.
The industry is here to stay, and it is increasingly becoming competitive more than ever. With the rise of huge companies such as Uber, Lyft, and Ola, how do small and medium taxi companies compete?

If you own a taxi business yourself, you know that the best strategy is still to focus on providing excellent service and keeping customer satisfaction as a priority. This can be achieved by keeping a smooth, seamless operation with the aid of taxi fleet management that suits you.

Taxi Fleet Management

Some ways of managing your taxi fleet more effectively is by using a taxi fleet management software and fitting your taxis with tracking and camera solutions. We’ll discuss these more in depth below.

1. Taxi Fleet Management Software

Management software for taxi fleets allow dispatchers to monitor their taxis. It shows the live location of the cabs and determines those who are best placed to do the next pick-up. This allows for better driver supervision, boosts fuel efficiency, and improves the speed and quality of service.

Features of the most of Software includes:

  • Full operations automated and centrally managed
  • System can be access online any time and anywhere
  • Fast receiving and dispatching of multiple jobs at the same time
  • Reduction of dispatcher headcount through increased booking capacity
  • Increased productivity and efficiency helps reduce strain on call centre
  • Improved control, enforcement, and compliance of policies and procedures

2. Taxi Fleet Tracking System

Built with GPS/GSM/GPRS technology, fleet tracking systems give taxi fleet managers a more accurate and easier way to monitor their cars better. Another important function of a fleet tracking system is to provide an extra layer of security for your vehicle. They prevent vehicle theft and track your vehicle in the worst case scenario that it has been stolen.

3. Taxi Dashcam Solutions

Taxi Dashcams Required by Law

The recent Statutory Taxi and Private Hire Vehicle (PHV) Standards by Department of Transport which was published last year 21st of July, stated that the industry must consider ways to ensure the safety of passengers whilst keeping their privacy in mind. Despite lacking clear instructions following the release of the guidance, since then, some local authorities are already requiring PHV and taxi firms to install continuous recording dash cams in all their vehicles.

Continuous Recording Dash Cams

Continuous recording means the installed dash cam continues to run or record video footage whilst the vehicle is running. There are also dash cams with parking modes that allows non-stop recording whilst the car is parked even when the engine is off.
Having uninterrupted footage will ensure a complete record of the passenger’s entire journey.


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